Digital Strategies Revolutionizing Collections

Blog author Daniel Melo discusses how digital strategies are revolutionizing collections in a new article for InsideARM. Here's an excerpt: It’s fair to say that consumers don’t like dealing with collections agents. That’s not to say that most of them don’t or won’t pay their bills, but rather that they...

Balancing risk and growth in APAC

I've been blogging about FICO’s most recent quarterly survey of U.S. bank risk professionals, which included questions about global issues that could put pressure on the U.S. economic recovery. In my last post, I highlighted a noteworthy finding from respondents about China's economic growth as it relates to the future...

Global concerns impacting U.S. economy

In my last post, I shared the results of our quarterly survey of U.S. bankers that showed serious concerns about delinquencies on student loans, mortgages and credit cards. In that same survey, we asked about global issues that could put pressure on the U.S. economic recovery. When asked about the...

Fraudsters refocus on retail POS

2011 was transitional year for card and PIN skimming. High-profile PIN points of compromises at a major US craft store chain and a popular Northern California grocery chain brought our focus back to point-of-sale (POS) terminals at retail locations. Previously in 2010, financial institutions struggled with increases in card skimming...

FICO CEO discusses risk survey on Yahoo! Daily Ticker (video)

credit risk, risk survey, risk management, student loan risk, student loan delinquency, student loan debt, FICO, FICO survey, Yahoo daily ticker, the daily ticker, FICO CEO, Mark Greene, video

Sharp drop in European counterfeit card fraud

A recent blog post commented on the opportunity for the US to adopt chip and PIN technology to fight fraud. For a great endorsement of the benefits, you only need to look at today’s news release from FICO on fraud patterns seen in Europe. By studying 55 million active European...

Student Loans Seen as Next Casualty of Sluggish Economy

The results of our quarterly survey of U.S. bank risk professionals are in. The number that really jumps out to me is 67%. That’s how many of our respondents expect delinquencies on student loans to rise. In the nearly two years we’ve been conducting these surveys, expectations for delinquencies on...

Chip and PIN in the US?

For years, UK banks and their customers have had a leg up on Americans when it comes to avoiding certain common types of payment card fraud. Credit and debit cards with embedded microchips, standard in the UK and several other European countries, significantly enhance fraud prevention over traditional magnetic stripe...

Webinar: Post-Crisis Analytics – 6 Imperatives for Raising Performance

In dynamic markets, there’s direct relationship between profitable portfolio growth and a bank’s ability to quickly understand and adapt to changing consumer behavior. At next week's free webinar "Post-Crisis Analytics – 6 Imperatives for Raising Performance," FICO will explore how card issuers can build competitive advantage by cultivating analytic learning...