Big Data Changes the Analytics Paradigm

Big Data is a hot topic today that stems back to the early days of high-performance computing and parallel computing, which I worked on during my time in theoretical physics at Duke and Los Alamos. These days, Big Data tools facilitate the ease in applying these concepts. Interestingly, much of...

Using Mobile Technology to Improve Customer Interactions

Even lenders with the best analytics and decision management platforms often struggle to communicate advice and offers to customers. Wouldn't it be great if they could do so via a low-cost channel that their customers actually enjoy using, and thus is likely to yield more and higher-quality responses? Together with...

Fundamentals of analytic learning loops

My last few posts have discussed the analytic learning loop. By accelerating feedback about market performance, analytic learning loops enable banks to target the right products to consumers most likely to respond and generate profits. And banks can adjust decision strategies to boost results while campaigns are still ongoing. So...

Propelling growth with analytic learning loops

These days, economic volatility, new regulations and competitive forces all make analytic learning speed and yield critical to success. In my last post, I discussed how an “analytic learning loop” accelerates feedback about market performance, enabling banks to make decisions based on how consumers are behaving today. By providing a...

Mark Greene: Join us for FICO World 2011 (video)

How are the top competitors in banking worldwide changing the game to grow in a difficult economy? FICO CEO Mark Greene invites you to discover the answers at FICO World 2011, November 1-4 in New York. Mark Greene: Discover Game Changers at FICO World 2011 Attendees will join hundreds of...

Origination strategies of the best-in-class

In a recent post, I broke down a simplified origination decision model to illustrate how it can be used to improve decision strategies. But many of our clients are beginning to look to more advanced uses of these analytics, to boost originations performance. These lenders are leveraging custom decision models,...

Moving away from a fixed view of customer behavior

These days, portfolio growth and a bank's ability to quickly understand and adapt to changing consumer behavior are interconnected. The challenge, of course, is that traditional approaches to acquisitions and originations, based on analyzing past behavioral data, provide a historic view of customer risk and reward potential. But in today's...

European lenders rank profit-building measures

With European banks under pressure on capital, fees, margins and just about everything else, lenders are considering a number of options for improving profitability. In the second European Credit Risk Survey, conducted by FICO and Efma, lenders put the likely options in this order. The figures show the percentage of...

Take advantage of that Magic Moment!

For any customer, the moment he or she decides to enter into a relationship with your organization — or modify an existing relationship — is a Magic Moment! This is a moment when the customer has identified their need, made the decision to fill that need, and given you the...

Ask better questions

Posted by Dr. Andrew Jennings, FICO Chief Research Officer and Head of FICO Labs No one doubts that more data and more relevant data leads to better models. Winners, however, won’t just use that data to build better models—they will use it to ask better questions. Take for example the...

Welcome to the FICO Banking Analytics blog — why are we here?

- Posted by Tom Quinn, FICO® Score Product Manager Today's bankers are information junkies. We should know - as the creators of the FICO® score and other predictive analytics solutions, we are constantly providing our clients with new research and insights into credit trends. We created this blog to share...